Cancellation Feedback – Help Us Improve
Exit survey gathering cancellation reason feedback.
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</style></head><body style="background-color:rgb(255,255,255);margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">We hate to see you go — but we'd love to hear why. Plus, a little something to come back.<div> </div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:rgb(255,255,255);margin:0rem;padding:0rem;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji""><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto;background-color:rgb(255,255,255)"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(194,65,12);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem;text-align:center"><tbody><tr><td><img alt="Harvest Box logo" height="36" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none;margin-right:auto;margin-left:auto;margin-bottom:1rem;filter:var(--tw-blur,) brightness(0%) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) invert(100%) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)" width="120"/><h1 style="color:rgb(255,255,255);font-size:1.5rem;line-height:1.25;font-weight:700;margin:0rem;letter-spacing:-0.025em">We're sad to see you go.</h1><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(255,237,212);margin-top:0.5rem;margin-bottom:0rem">Your subscription has been cancelled. Before you leave, can you spare 60 seconds?</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding:0rem;margin:0rem"><tbody><tr><td><img alt="A vibrant, colorful meal bowl — the kind we love sending your way" height="280" src="/static/images/library/food-healthy-bowl.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;object-fit:cover" width="600"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><h2 style="color:rgb(194,65,12);font-size:1.125rem;line-height:1.5555555555555556;font-weight:700;margin:0rem;margin-bottom:0.5rem">Quick question — why did you cancel?</h2><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin-top:0rem;margin-bottom:1.5rem">Your honest feedback helps us get better. Tap the option that best fits:</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.75rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><table width="100%" cellPadding="0" cellSpacing="0" border="0"><tr><td style="padding-bottom:10px"><a href="https://harvestbox.com/survey?reason=cost" style="display:block;background-color:#fff7ed;border:1.5px solid #fed7aa;border-radius:8px;padding:12px 16px;text-decoration:none;color:#9a3412;font-size:14px;font-weight:500;font-family:Inter, Arial, sans-serif">It was too expensive</a></td></tr><tr><td style="padding-bottom:10px"><a href="https://harvestbox.com/survey?reason=items" style="display:block;background-color:#fff7ed;border:1.5px solid #fed7aa;border-radius:8px;padding:12px 16px;text-decoration:none;color:#9a3412;font-size:14px;font-weight:500;font-family:Inter, Arial, sans-serif">I didn't love the items</a></td></tr><tr><td style="padding-bottom:10px"><a href="https://harvestbox.com/survey?reason=frequency" style="display:block;background-color:#fff7ed;border:1.5px solid #fed7aa;border-radius:8px;padding:12px 16px;text-decoration:none;color:#9a3412;font-size:14px;font-weight:500;font-family:Inter, Arial, sans-serif">Deliveries came too often</a></td></tr><tr><td><a href="https://harvestbox.com/survey?reason=other" style="display:block;background-color:#fff7ed;border:1.5px solid #fed7aa;border-radius:8px;padding:12px 16px;text-decoration:none;color:#9a3412;font-size:14px;font-weight:500;font-family:Inter, Arial, sans-serif">Something else</a></td></tr></table></td></tr></tbody></table><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(153,161,175);text-align:center;margin-top:1rem;margin-bottom:0rem">Takes less than 60 seconds. No login required.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(255,237,212);margin-right:2rem;margin-left:2rem;margin-bottom:0rem;margin-top:0rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,247,237);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem;text-align:center"><tbody><tr><td><h2 style="color:rgb(194,65,12);font-size:1.125rem;line-height:1.5555555555555556;font-weight:700;margin:0rem;margin-bottom:0.5rem">Ready to give us another shot?</h2><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin-top:0.5rem;margin-bottom:1.5rem">We'd love to earn you back. Use code <strong style="color:#c2410c">RETURN25</strong> to get 25% off your first reactivated box — no strings attached.</p><a href="https://harvestbox.com/reactivate?code=RETURN25" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#ea580c;color:#ffffff;border-radius:8px;padding:14px 32px;font-size:15px;font-weight:700;font-family:Inter, Arial, sans-serif;padding-top:14px;padding-right:32px;padding-bottom:14px;padding-left:32px" target="_blank"><span><!--[if mso]><i style="mso-font-width:400%;mso-text-raise:21" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:10.5px">Reactivate with Discount</span><span><!--[if mso]><i style="mso-font-width:400%" hidden>    ​</i><![endif]--></span></a><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(153,161,175);margin-top:1rem;margin-bottom:0rem">Offer valid for 14 days. One use per account.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(255,237,212);margin-right:2rem;margin-left:2rem;margin-bottom:0rem;margin-top:0rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-bottom:1.5rem;padding-top:1.5rem;text-align:center"><tbody><tr><td><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Have questions or need help? We're always here —<!-- --> <a href="mailto:hello@harvestbox.com" style="color:#ea580c;text-decoration-line:none;text-decoration:none;font-weight:600" target="_blank">hello@harvestbox.com</a></p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(28,10,0);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><img alt="Harvest Box" height="28" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none;margin-right:auto;margin-left:auto;margin-bottom:1rem;filter:var(--tw-blur,) brightness(0%) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) invert(100%) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,);opacity:70%" width="90"/><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(255,214,167);margin:0rem;margin-bottom:0.75rem;opacity:70%;margin-top:0rem;margin-left:0rem;margin-right:0rem">Harvest Box Inc. — 240 Market Street, San Francisco, CA 94105</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><a href="https://instagram.com/harvestbox" style="color:#fed7aa;text-decoration-line:none;font-size:12px;text-decoration:none;margin-right:16px;font-family:Inter, Arial, sans-serif" target="_blank">Instagram</a><a href="https://twitter.com/harvestbox" style="color:#fed7aa;text-decoration-line:none;font-size:12px;text-decoration:none;margin-right:16px;font-family:Inter, Arial, sans-serif" target="_blank">Twitter</a><a href="https://facebook.com/harvestbox" style="color:#fed7aa;text-decoration-line:none;font-size:12px;text-decoration:none;font-family:Inter, Arial, sans-serif" target="_blank">Facebook</a></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(126,42,12);margin-bottom:1rem;margin-top:1rem;opacity:30%"/><p style="font-size:0.75rem;line-height:1.625;color:rgb(255,214,167);margin:0rem;opacity:50%;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">You're receiving this because you recently cancelled your Harvest Box subscription.<!-- --> <a href="https://harvestbox.com/unsubscribe" style="color:#fed7aa;text-decoration-line:none;text-decoration:underline" target="_blank">Unsubscribe</a> <!-- -->|<!-- --> <a href="https://harvestbox.com/privacy" style="color:#fed7aa;text-decoration-line:none;text-decoration:underline" target="_blank">Privacy Policy</a></p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(255,214,167);margin-top:0.5rem;margin-bottom:0rem;opacity:40%">© 2026 Harvest Box Inc. All rights reserved.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--/$--></body></html>