Claim #CL-2026-00847 Update: Adjuster Assigned - Inspection Scheduled for March 14 {/* Header */}

Claim Services Division 1-800-NRD-CLAIM

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Claim Status Update As of March 9, 2026 — Your claim is progressing on schedule

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Your Claim Is Moving Forward Dear Margaret, We are writing to provide you with an update on your property insurance claim for water damage at your residence. A licensed adjuster has been assigned to your case and a formal inspection has been scheduled. Please review the details below.

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Claim Summary Claim Number CL-2026-00847 Date Filed March 5, 2026 Claim Type Water Damage Property Residential — Primary Current Status Adjuster Assigned Policy Number POL-8821-HO-04

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Claim Progress You are currently at Step 2 of 4 in the claims process. {steps.map((step, index) => ( {/* Step Indicator Column */}

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)} {/* Step Content Column */} {step.label} {step.active && ( Current )} {step.date} ))} Progress is updated automatically as your claim advances through each stage.

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Upcoming Inspection Details A certified field adjuster will visit your property to assess the damage.

Date Friday, March 14, 2026 Time Window 9:00 AM - 12:00 PM Duration Approx. 2 Hours Adjuster Daniel Eriksson License No. ADJ-IL-04892 Contact (312) 555-0194

Please ensure that the affected areas are accessible and that an adult over the age of 18 is present at the property during the inspection window. The adjuster will carry official NordShield identification. If you need to reschedule, please contact your claim representative at least 48 hours in advance to avoid delays in your claim timeline.

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Expected Resolution Timeline Based on current claim complexity and standard processing times. March 14, 2026 Property inspection completed by adjuster

March 17-19, 2026 Damage assessment report submitted for review

March 21-24, 2026 Coverage determination and settlement offer issued

Est. March 28, 2026 Claim resolved and payment processed

Please note: Timelines are estimates and may vary based on the scope of damage identified during inspection, documentation requirements, or additional review needs. Your claim representative will notify you of any changes.

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Your Dedicated Claim Representative Portrait of Sarah Lindqvist, Claim Representative

Sarah Lindqvist Senior Claims Representative, Property Division Direct: (312) 555-0271 — Ext. 4402 Available Monday through Friday, 8:00 AM - 5:30 PM CT

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What to Prepare Before the Inspection Having the following items ready will help ensure a smooth and efficient inspection. 01 Photographic documentation of all affected areas taken at the time of the incident or shortly after.

02 Receipts or estimates for any emergency repairs or temporary protective measures already completed.

03 A list of damaged personal property including approximate purchase dates and estimated replacement values.

04 Access to all affected areas of the property, including basement, attic, or utility spaces if relevant to the water damage.

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NordShield Insurance Group
200 West Monroe Street, Suite 1800
Chicago, IL 60606 Claims Support 1-800-NRD-CLAIM claims@nordshield-insurance.com nordshield-insurance.com

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