NPS Survey – Post Trial
Net Promoter Score survey email sent at the end of a free trial period.
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</style></head><body style="background-color:rgb(248,249,251);margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">Quick question, Sarah — how was your Flowdesk trial? Takes 10 seconds.<div> </div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:rgb(248,249,251);margin:0rem;padding:0rem;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji""><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(248,249,251);padding-bottom:2rem;padding-top:2rem;padding-right:1rem;padding-left:1rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);border-top-left-radius:1rem;border-top-right-radius:1rem;padding-right:2.5rem;padding-left:2.5rem;padding-top:2rem;padding-bottom:1.5rem;border-bottom-style:solid;border-bottom-width:1px;border-color:rgb(229,231,235)"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><img alt="Flowdesk logo" height="32" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none" width="140"/></td><td align="right" data-id="__react-email-column"><p style="font-size:13px;line-height:1;color:rgb(107,114,128);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">14-Day Trial Complete</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255)"><tbody><tr><td><img alt="Flowdesk analytics dashboard showing workflow metrics and productivity data" height="280" src="/static/images/library/business-data-dashboard.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;object-fit:cover;max-height:280px" width="600"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem;padding-top:2rem;padding-bottom:1.5rem"><tbody><tr><td><p style="font-size:13px;line-height:24px;font-weight:600;color:rgb(59,130,246);text-transform:uppercase;letter-spacing:0.1em;margin:0rem;margin-bottom:0.75rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your Trial Has Ended</p><h1 style="font-size:26px;font-weight:700;color:rgb(17,24,39);line-height:1.25;margin:0rem;margin-bottom:1rem">Sarah, how did we do?</h1><p style="font-size:15px;line-height:1.625;color:rgb(55,65,81);margin:0rem;margin-bottom:1rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Hi Sarah,</p><p style="font-size:15px;line-height:1.625;color:rgb(55,65,81);margin:0rem;margin-bottom:1rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your 14-day free trial of Flowdesk has come to an end. Before you decide what comes next, I have one quick question for you — it takes less than 10 seconds and your honest answer genuinely shapes how we build this product.</p><p style="font-size:15px;line-height:1.625;color:rgb(55,65,81);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">No lengthy forms. No follow-up calls. Just one question.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem"><tbody><tr><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-top-style:solid;border-top-width:1px;border-color:rgb(229,231,235);margin:0rem"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem;padding-top:2rem;padding-bottom:1rem"><tbody><tr><td><h2 style="font-size:18px;font-weight:600;color:rgb(17,24,39);line-height:1.375;margin:0rem;margin-bottom:0.5rem;text-align:center">How likely are you to recommend Flowdesk to a friend or colleague?</h2><p style="font-size:13px;line-height:24px;color:rgb(107,114,128);text-align:center;margin:0rem;margin-bottom:2rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Select a number from 0 (not at all likely) to 10 (extremely likely)</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.75rem"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=0&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">0</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=1&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">1</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=2&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">2</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=3&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">3</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=4&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">4</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=5&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">5</a></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.5rem"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=6&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">6</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=7&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">7</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=8&uid=sarah_k_29281&src=email" style="color:#374151;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#F3F4F6;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #E5E7EB" target="_blank">8</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=9&uid=sarah_k_29281&src=email" style="color:#3B82F6;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#EFF6FF;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #BFDBFE" target="_blank">9</a></td><td align="center" data-id="__react-email-column"><a href="https://survey.flowdesk.io/nps?score=10&uid=sarah_k_29281&src=email" style="color:#3B82F6;text-decoration-line:none;display:inline-block;width:40px;height:40px;line-height:40px;text-align:center;border-radius:8px;background-color:#EFF6FF;font-family:Inter, Arial, sans-serif;font-size:14px;font-weight:600;text-decoration:none;border:1.5px solid #BFDBFE" target="_blank">10</a></td><td align="center" data-id="__react-email-column"></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:0.75rem;margin-bottom:0.5rem"><tbody style="width:100%"><tr style="width:100%"><td align="left" data-id="__react-email-column"><p style="font-size:11px;line-height:24px;color:rgb(156,163,175);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Not likely at all</p></td><td align="right" data-id="__react-email-column"><p style="font-size:11px;line-height:24px;color:rgb(156,163,175);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Extremely likely</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem;padding-top:0.5rem;padding-bottom:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(248,249,251);border-radius:0.75rem;padding-right:1.5rem;padding-left:1.5rem;padding-bottom:1.25rem;padding-top:1.25rem;border-style:solid;border-width:1px;border-color:rgb(229,231,235)"><tbody><tr><td><p style="font-size:13px;line-height:1.625;color:rgb(107,114,128);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">After you select your score, you will have the option to share a few words about your experience. This is entirely optional, but it helps our team understand exactly what is working and what we should improve.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem"><tbody><tr><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-top-style:solid;border-top-width:1px;border-color:rgb(229,231,235);margin:0rem"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2.5rem;padding-left:2.5rem;padding-top:2rem;padding-bottom:2.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:56px;padding-right:16px"><img alt="Marcus Holt, CEO of Flowdesk" height="48" src="/static/people/person-headshot4.png" style="display:block;outline:none;border:none;text-decoration:none;border-radius:50%" width="48"/></td><td data-id="__react-email-column"><p style="font-size:14px;line-height:1.25;font-weight:600;color:rgb(17,24,39);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Marcus Holt</p><p style="font-size:12px;line-height:1.25;color:rgb(107,114,128);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">CEO and Co-founder, Flowdesk</p></td></tr></tbody></table><p style="font-size:14px;line-height:1.625;color:rgb(55,65,81);margin:0rem;margin-top:1.25rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">I read every response personally. Whether your trial went exactly as you hoped or fell short in some areas, your feedback directly influences what we prioritize next. Thank you for giving Flowdesk a try — it means a great deal to our team.</p><p style="font-size:14px;line-height:1.625;color:rgb(55,65,81);margin:0rem;margin-top:1rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Warm regards,</p><p style="font-size:14px;line-height:24px;font-weight:600;color:rgb(17,24,39);margin:0rem;margin-top:0.25rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Marcus</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(59,130,246);border-radius:1rem;margin-right:0rem;margin-left:0rem;padding-right:2.5rem;padding-left:2.5rem;padding-bottom:2rem;padding-top:2rem;margin-top:0.5rem;margin-bottom:0.5rem"><tbody><tr><td><h3 style="font-size:18px;font-weight:700;color:rgb(255,255,255);margin:0rem;margin-bottom:0.5rem;text-align:center">Ready to keep going?</h3><p style="font-size:14px;line-height:1.625;color:rgb(191,219,254);text-align:center;margin:0rem;margin-bottom:1.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your trial data is saved. Upgrade to a paid plan and pick up right where you left off — no setup required.</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="text-align:center"><tbody><tr><td><a href="https://app.flowdesk.io/upgrade?uid=sarah_k_29281&src=nps-email" style="color:#3B82F6;text-decoration-line:none;display:inline-block;background-color:#ffffff;font-family:Inter, Arial, sans-serif;font-size:15px;font-weight:700;text-decoration:none;border-radius:10px;padding:14px 32px" target="_blank">View Plans and Pricing</a></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);border-bottom-right-radius:1rem;border-bottom-left-radius:1rem;padding-right:2.5rem;padding-left:2.5rem;padding-top:2rem;padding-bottom:2rem;margin-top:0.5rem"><tbody><tr><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-top-style:solid;border-top-width:1px;border-color:rgb(229,231,235);margin:0rem;margin-bottom:1.5rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://twitter.com/flowdesk" style="color:rgb(107,114,128);text-decoration-line:none;font-size:13px;margin-right:16px;margin-left:0.75rem;font-family:Inter, Arial, sans-serif" target="_blank">Twitter</a><a href="https://linkedin.com/company/flowdesk" style="color:rgb(107,114,128);text-decoration-line:none;font-size:13px;margin-right:16px;margin-left:0.75rem;font-family:Inter, Arial, sans-serif" target="_blank">LinkedIn</a><a href="https://flowdesk.io/blog" style="color:rgb(107,114,128);text-decoration-line:none;font-size:13px;margin-right:0.75rem;margin-left:0.75rem;font-family:Inter, Arial, sans-serif" target="_blank">Blog</a></td></tr></tbody></table><p style="font-size:12px;line-height:1.625;color:rgb(156,163,175);text-align:center;margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Flowdesk Inc. — 340 Pine Street, Suite 800, San Francisco, CA 94104</p><p style="font-size:12px;line-height:1.625;color:rgb(156,163,175);text-align:center;margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">You are receiving this email because you signed up for a free trial of Flowdesk.</p><p style="font-size:12px;line-height:1.625;color:rgb(156,163,175);text-align:center;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem"><a href="https://flowdesk.io/privacy" style="color:#6B7280;text-decoration-line:none;font-family:Inter, Arial, sans-serif;font-size:12px;text-decoration:underline" target="_blank">Privacy Policy</a> · <a href="https://flowdesk.io/unsubscribe?uid=sarah_k_29281" style="color:#6B7280;text-decoration-line:none;font-family:Inter, Arial, sans-serif;font-size:12px;text-decoration:underline" target="_blank">Unsubscribe</a> · <a href="https://flowdesk.io/email-preferences?uid=sarah_k_29281" style="color:#6B7280;text-decoration-line:none;font-family:Inter, Arial, sans-serif;font-size:12px;text-decoration:underline" target="_blank">Email Preferences</a></p><p style="font-size:11px;line-height:24px;color:rgb(209,213,219);text-align:center;margin:0rem;margin-top:1rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">© 2026 Flowdesk Inc. All rights reserved.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--/$--></body></html>