How was your visit with us?

Your experience matters deeply to everyone on our care team. We would love just two minutes of your time to hear what went well and where we can do better.

Take Survey

Friendly doctor consulting with a patient in a bright, welcoming medical office

Thank you for choosing Northbridge Health

Dear Sarah,

We are so glad you came in to see us recently, and we hope your visit left you feeling cared for, heard, and confident in the next steps of your health journey. Whether it was a routine check-up, a follow-up appointment, or something more specific, our entire team is committed to making every interaction as smooth and supportive as possible.

As a patient-centered practice, we continuously look for ways to improve the care we provide — from the moment you walk through our doors to the follow-up messages you receive afterward. The most powerful way we can do that is by listening directly to you.

That is why we are reaching out today. We have put together a short, two-minute survey to gather your honest impressions of your most recent visit. Your responses are completely confidential and go directly to our Patient Experience team, who reviews every piece of feedback personally.

Earn a $5 Copay Credit — Just for Sharing

As a small token of our appreciation for your time, every patient who completes the survey will receive a $5 credit applied directly toward their next copay. No codes, no hassle — we will add it to your account automatically once your response is submitted.

Credit is valid for 90 days from the date of survey completion and applies to in-office copays at any Northbridge Health location. One credit per patient per survey period.

What the survey covers

Quick, focused, and completely confidential

Your check-in and waiting experience

We want to know whether the front desk team made you feel welcome, how long your wait felt, and whether the environment was comfortable from the moment you arrived.

Communication with your care provider

Did your doctor or nurse practitioner listen carefully, explain things clearly, and address all of your concerns? This section helps us ensure every patient feels genuinely heard.

Clarity of next steps and follow-up

Did you leave your appointment knowing exactly what to do next? We ask about prescriptions, referrals, test results, and follow-up scheduling so we can close any gaps.

Overall satisfaction and likelihood to recommend

A simple rating of your overall experience and whether you would feel comfortable recommending Northbridge Health to a friend or family member.

Your privacy is protected

We understand that sharing feedback about your healthcare experience requires trust, and we take that seriously. All survey responses are anonymized before they reach any individual care provider. No single response is ever attributed to a named patient, and your answers will never affect the quality of care you receive.

Aggregated, de-identified feedback is reviewed monthly by our clinical leadership team and used solely to improve our processes, training programs, and patient communication standards.

If you have specific concerns you would like addressed directly by a member of our team, you are always welcome to reach out to our Patient Relations office at patientrelations@northbridgehealth.com or call us at (800) 555-0192.

Serene wellness environment with calming natural elements representing patient comfort and care

Ready to share your thoughts?

It only takes two minutes, and your feedback directly shapes the care we provide to every patient who walks through our doors.

Take Survey

Survey closes December 31, 2026. One response per patient.

Your Visit Summary

Patient

Sarah M. Thompson

Date of Visit

November 14, 2026

Provider

Dr. James R. Holloway, MD

Location

Northbridge — Midtown Clinic

Visit Type

Annual Wellness Exam

Confirmation

#NB-2026-084721

Facebook Twitter Instagram LinkedIn

Northbridge Health Medical Group — 1240 Meridian Avenue, Suite 500, New York, NY 10036

This email was sent to sarah.thompson@email.com because you are a registered patient of Northbridge Health Medical Group.

Patient Survey – Help Us Improve Your Care