Pause Your Subscription – We'll Be Here When You're Ready
Pause/skip option offer for users showing disengagement signs.
Preview
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</style></head><body style="background-color:#f9fafb;margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">We noticed you have 2 unopened boxes — pause your subscription for free, no questions asked.<div> </div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:#f9fafb;margin:0;padding:0;font-family:Inter, Arial, sans-serif"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin:0 auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#166534;border-radius:12px 12px 0 0;padding-top:28px;padding-bottom:28px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="left" data-id="__react-email-column"><img alt="GreenCrate Co. logo" height="36" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none" width="140"/></td><td align="right" data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#bbf7d0;margin:0;letter-spacing:0.08em;text-transform:uppercase;font-weight:600;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Member Dashboard</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#15803d;padding-top:48px;padding-bottom:0px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:13px;line-height:24px;color:#86efac;font-weight:700;letter-spacing:0.12em;text-transform:uppercase;margin:0 0 12px 0;margin-top:0;margin-right:0;margin-bottom:12px;margin-left:0">A Note Just For You</p><h1 style="color:#ffffff;font-size:36px;font-weight:800;line-height:1.15;margin:0 0 20px 0;letter-spacing:-0.02em">Life got busy — and that is completely okay.</h1><p style="font-size:17px;line-height:1.7;color:#dcfce7;margin:0 0 32px 0;margin-top:0;margin-right:0;margin-bottom:32px;margin-left:0">We spotted that your last 2 GreenCrate boxes are still sealed and waiting. No judgment here — life moves fast. That is exactly why we built a pause feature that gives you total control, zero charges, and the freedom to come back whenever you are ready.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><img alt="Artisan pastries and curated food products in a warm display, representing a GreenCrate subscription box" height="300" src="/static/images/library/food-bakery-pastries.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;max-width:520px;border-radius:12px 12px 0 0;object-fit:cover;margin:0 auto" width="520"/></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;padding-top:48px;padding-bottom:40px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#15803d;font-weight:700;letter-spacing:0.1em;text-transform:uppercase;margin:0 0 10px 0;margin-top:0;margin-right:0;margin-bottom:10px;margin-left:0">Your Subscription, Your Rules</p><h2 style="color:#166534;font-size:26px;font-weight:800;line-height:1.25;margin:0 0 16px 0;letter-spacing:-0.01em">Hit pause — not cancel. There is a massive difference.</h2><p style="font-size:16px;line-height:1.75;color:#374151;margin:0 0 16px 0;margin-top:0;margin-right:0;margin-bottom:16px;margin-left:0">Pausing your GreenCrate subscription is one of the smartest moves you can make right now. When you pause, every single benefit you have built up — your curated taste profile, your loyalty rewards points, your exclusive member pricing — stays locked in and waiting for your return. Nothing resets. Nothing disappears.</p><p style="font-size:16px;line-height:1.75;color:#374151;margin:0 0 16px 0;margin-top:0;margin-right:0;margin-bottom:16px;margin-left:0">You choose how long you want to step away: one month, two months, or a full three months. During that entire window, your card is never charged. Not once. We will send you a friendly reminder before your pause ends so you always stay in control of what happens next.</p><p style="font-size:16px;line-height:1.75;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Think of it as putting your subscription into a comfortable, pressure-free hibernation — ready to spring back to life the moment you want it.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;padding-top:40px;padding-bottom:40px;padding-left:24px;padding-right:24px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#15803d;font-weight:700;letter-spacing:0.1em;text-transform:uppercase;margin:0 0 8px 0;text-align:center;margin-top:0;margin-right:0;margin-bottom:8px;margin-left:0">Choose Your Pause Length</p><h2 style="color:#166534;font-size:22px;font-weight:800;text-align:center;margin:0 0 28px 0">Three options. All completely free.</h2></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="gap:12px"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="padding:0 8px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;border-radius:10px;border:2px solid #bbf7d0;padding:24px;text-align:center"><tbody><tr><td><p style="font-size:32px;line-height:1;color:#15803d;font-weight:900;margin:0 0 4px 0;margin-top:0;margin-right:0;margin-bottom:4px;margin-left:0">1</p><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 8px 0;text-transform:uppercase;letter-spacing:0.06em;margin-top:0;margin-right:0;margin-bottom:8px;margin-left:0">Month</p><p style="font-size:13px;line-height:1.5;color:#6b7280;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Perfect for a short breather or a busy season at work.</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding:0 8px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#15803d;border-radius:10px;border:2px solid #15803d;padding:24px;text-align:center"><tbody><tr><td><p style="font-size:32px;line-height:1;color:#ffffff;font-weight:900;margin:0 0 4px 0;margin-top:0;margin-right:0;margin-bottom:4px;margin-left:0">2</p><p style="font-size:14px;line-height:24px;color:#bbf7d0;font-weight:700;margin:0 0 8px 0;text-transform:uppercase;letter-spacing:0.06em;margin-top:0;margin-right:0;margin-bottom:8px;margin-left:0">Months</p><p style="font-size:13px;line-height:1.5;color:#dcfce7;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Our most popular choice — great for travel or life transitions.</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding:0 8px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;border-radius:10px;border:2px solid #bbf7d0;padding:24px;text-align:center"><tbody><tr><td><p style="font-size:32px;line-height:1;color:#15803d;font-weight:900;margin:0 0 4px 0;margin-top:0;margin-right:0;margin-bottom:4px;margin-left:0">3</p><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 8px 0;text-transform:uppercase;letter-spacing:0.06em;margin-top:0;margin-right:0;margin-bottom:8px;margin-left:0">Months</p><p style="font-size:13px;line-height:1.5;color:#6b7280;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Maximum flexibility for extended breaks or big life changes.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;padding-top:44px;padding-bottom:44px;padding-left:40px;padding-right:40px;text-align:center"><tbody><tr><td><h2 style="color:#166534;font-size:24px;font-weight:800;margin:0 0 12px 0">Ready to hit pause?</h2><p style="font-size:15px;line-height:1.7;color:#374151;margin:0 0 28px 0;max-width:420px;display:block;margin-left:auto;margin-right:auto;margin-top:0;margin-bottom:28px">One click is all it takes. Select your pause duration on the next screen, confirm, and you are done. No phone calls, no waiting, no hassle.</p><a href="https://greencrate.co/account/pause" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#15803d;color:#ffffff;font-size:16px;font-weight:700;padding:16px 40px;border-radius:8px;letter-spacing:0.02em;padding-top:16px;padding-right:40px;padding-bottom:16px;padding-left:40px" target="_blank"><span><!--[if mso]><i style="mso-font-width:500%;mso-text-raise:24" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Pause Subscription</span><span><!--[if mso]><i style="mso-font-width:500%" hidden>    ​</i><![endif]--></span></a><p style="font-size:12px;line-height:24px;color:#9ca3af;margin:16px 0 0 0;margin-top:16px;margin-right:0;margin-bottom:0;margin-left:0">No charges during your pause period. Reactivate anytime from your dashboard.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:#e5e7eb;margin:0 40px"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;padding-top:44px;padding-bottom:44px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:60%;padding-right:24px"><p style="font-size:12px;line-height:24px;color:#15803d;font-weight:700;letter-spacing:0.1em;text-transform:uppercase;margin:0 0 10px 0;margin-top:0;margin-right:0;margin-bottom:10px;margin-left:0">Smaller Commitment</p><h2 style="color:#166534;font-size:22px;font-weight:800;line-height:1.3;margin:0 0 14px 0">Just need to skip one month? We have got you.</h2><p style="font-size:15px;line-height:1.75;color:#374151;margin:0 0 14px 0;margin-top:0;margin-right:0;margin-bottom:14px;margin-left:0">Not sure you need a full pause? The skip option lets you sidestep your very next delivery — just one month, no strings attached. Your subscription resumes automatically the following month with zero action required on your part.</p><p style="font-size:15px;line-height:1.75;color:#374151;margin:0 0 24px 0;margin-top:0;margin-right:0;margin-bottom:24px;margin-left:0">It is the lightest-touch option we offer, and it is perfect for those moments when you just need a single month to catch up before diving back into the GreenCrate experience you love.</p><a href="https://greencrate.co/account/skip" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#ffffff;color:#15803d;font-size:14px;font-weight:700;padding:13px 28px;border-radius:8px;border:2px solid #15803d;padding-top:13px;padding-right:28px;padding-bottom:13px;padding-left:28px" target="_blank"><span><!--[if mso]><i style="mso-font-width:466.6666666666667%;mso-text-raise:19.5" hidden>   </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:9.75px">Skip Next Month Only</span><span><!--[if mso]><i style="mso-font-width:466.6666666666667%" hidden>   ​</i><![endif]--></span></a></td><td data-id="__react-email-column" style="width:40%"><img alt="Colorful curated food bowl representing a fresh GreenCrate delivery" height="220" src="/static/images/library/food-healthy-bowl.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;border-radius:10px;object-fit:cover" width="200"/></td></tr></tbody></table></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:#e5e7eb;margin:0 40px"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;padding-top:44px;padding-bottom:44px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#15803d;font-weight:700;letter-spacing:0.1em;text-transform:uppercase;margin:0 0 10px 0;margin-top:0;margin-right:0;margin-bottom:10px;margin-left:0">Make It Even Better</p><h2 style="color:#166534;font-size:26px;font-weight:800;line-height:1.25;margin:0 0 16px 0">Coming back? Make your next box your best box ever.</h2><p style="font-size:16px;line-height:1.75;color:#374151;margin:0 0 16px 0;margin-top:0;margin-right:0;margin-bottom:16px;margin-left:0">Here is something exciting: while your subscription is paused, you have the perfect opportunity to completely reshape what lands at your door. Your taste evolves, your lifestyle shifts, and your GreenCrate should evolve right along with you.</p><p style="font-size:16px;line-height:1.75;color:#374151;margin:0 0 20px 0;margin-top:0;margin-right:0;margin-bottom:20px;margin-left:0">Head into your preferences dashboard and tell us exactly what you are craving. Switch up your product categories — maybe more artisan pantry staples and less snacking items. Explore new themes like our wildly popular Coastal Kitchen collection or the new Plant-Forward Essentials range launching this spring. Set dietary preferences, flag allergens, and even choose your preferred box size.</p><p style="font-size:16px;line-height:1.75;color:#374151;margin:0 0 28px 0;margin-top:0;margin-right:0;margin-bottom:28px;margin-left:0">Every single preference you update gets saved immediately and applied to your very first box when you reactivate. So when you come back, it feels like GreenCrate was rebuilt just for you — because it was.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%;padding-right:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;border-radius:10px;padding:20px;border-left:4px solid #15803d"><tbody><tr><td><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Product Type Filters</p><p style="font-size:13px;line-height:1.6;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Choose from pantry, snacks, beverages, fresh produce, wellness, or home goods — mix and match freely.</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="width:50%;padding-left:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;border-radius:10px;padding:20px;border-left:4px solid #15803d"><tbody><tr><td><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Curated Themes</p><p style="font-size:13px;line-height:1.6;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Pick a box theme that matches your mood: Coastal Kitchen, Plant-Forward, Italian Classics, or Seasonal Harvest.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:12px"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%;padding-right:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;border-radius:10px;padding:20px;border-left:4px solid #15803d"><tbody><tr><td><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Dietary Preferences</p><p style="font-size:13px;line-height:1.6;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Flag gluten-free, vegan, nut-free, dairy-free, or low-sodium needs and we will curate around them every time.</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="width:50%;padding-left:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;border-radius:10px;padding:20px;border-left:4px solid #15803d"><tbody><tr><td><p style="font-size:14px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Box Size Options</p><p style="font-size:13px;line-height:1.6;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Scale up to a family box or scale down to a solo essentials box — switch sizes at any time with no penalty.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:32px"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://greencrate.co/account/preferences" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#15803d;color:#ffffff;font-size:16px;font-weight:700;padding:16px 40px;border-radius:8px;padding-top:16px;padding-right:40px;padding-bottom:16px;padding-left:40px" target="_blank"><span><!--[if mso]><i style="mso-font-width:500%;mso-text-raise:24" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Update Preferences</span><span><!--[if mso]><i style="mso-font-width:500%" hidden>    ​</i><![endif]--></span></a></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#166534;padding-top:48px;padding-bottom:48px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#86efac;font-weight:700;letter-spacing:0.12em;text-transform:uppercase;margin:0 0 24px 0;text-align:center;margin-top:0;margin-right:0;margin-bottom:24px;margin-left:0">Real Members, Real Stories</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%;padding-right:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#15803d;border-radius:10px;padding:24px"><tbody><tr><td><img alt="Portrait of GreenCrate member Sarah K." height="48" src="/static/people/person-headshot1.png" style="display:block;outline:none;border:none;text-decoration:none;border-radius:50%;margin-bottom:14px" width="48"/><p style="font-size:14px;line-height:1.7;color:#dcfce7;font-style:italic;margin:0 0 14px 0;margin-top:0;margin-right:0;margin-bottom:14px;margin-left:0">"I paused for two months during my move and came back to find everything exactly as I left it. Updated my preferences and my first box back was absolutely incredible."</p><p style="font-size:12px;line-height:24px;color:#86efac;font-weight:700;margin:0;text-transform:uppercase;letter-spacing:0.06em;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Sarah K. — Member since 2024</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="width:50%;padding-left:12px"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#15803d;border-radius:10px;padding:24px"><tbody><tr><td><img alt="Portrait of GreenCrate member Marcus T." height="48" src="/static/people/person-headshot3.png" style="display:block;outline:none;border:none;text-decoration:none;border-radius:50%;margin-bottom:14px" width="48"/><p style="font-size:14px;line-height:1.7;color:#dcfce7;font-style:italic;margin:0 0 14px 0;margin-top:0;margin-right:0;margin-bottom:14px;margin-left:0">"I was about to cancel but pausing changed everything. Three months off, switched to the Plant-Forward theme, and now I open every single box the day it arrives."</p><p style="font-size:12px;line-height:24px;color:#86efac;font-weight:700;margin:0;text-transform:uppercase;letter-spacing:0.06em;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Marcus T. — Member since 2023</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#ffffff;padding-top:48px;padding-bottom:48px;padding-left:40px;padding-right:40px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#15803d;font-weight:700;letter-spacing:0.1em;text-transform:uppercase;margin:0 0 10px 0;margin-top:0;margin-right:0;margin-bottom:10px;margin-left:0">Questions Answered</p><h2 style="color:#166534;font-size:24px;font-weight:800;margin:0 0 28px 0">Everything you need to know before you pause.</h2></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:20px"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-bottom:1px solid #e5e7eb;padding-bottom:20px;margin-bottom:20px"><tbody><tr><td><p style="font-size:15px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Will I be charged anything while paused?</p><p style="font-size:14px;line-height:1.7;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Absolutely not. Zero charges, zero fees, zero surprises. Your billing is completely frozen for the entire duration of your chosen pause period. Your payment method is not touched until the day your subscription reactivates.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-bottom:1px solid #e5e7eb;padding-bottom:20px;margin-bottom:20px"><tbody><tr><td><p style="font-size:15px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">What happens to my loyalty points and rewards?</p><p style="font-size:14px;line-height:1.7;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Your loyalty points are completely safe and fully preserved during your pause. They do not expire, they do not decrease, and they are ready and waiting the moment you come back. In fact, returning members often use their accumulated points to unlock a bonus item in their first box back.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-bottom:1px solid #e5e7eb;padding-bottom:20px;margin-bottom:20px"><tbody><tr><td><p style="font-size:15px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">Can I reactivate before my pause period ends?</p><p style="font-size:14px;line-height:1.7;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">Yes — anytime, from any device, with a single click in your account dashboard. If you reactivate before the next billing cycle closes, your next box ships on your regular schedule. You are always in full control.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody><tr><td><p style="font-size:15px;line-height:24px;color:#166534;font-weight:700;margin:0 0 6px 0;margin-top:0;margin-right:0;margin-bottom:6px;margin-left:0">What if I decide I want to cancel instead?</p><p style="font-size:14px;line-height:1.7;color:#374151;margin:0;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">We would genuinely love to keep you — but if cancellation is what you need, that option is always available in your account settings. We just want to make sure you have explored pausing first, because the vast majority of members who pause end up coming back and loving their experience even more.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#f0fdf4;padding-top:48px;padding-bottom:48px;padding-left:40px;padding-right:40px;text-align:center;border-top:3px solid #bbf7d0"><tbody><tr><td><h2 style="color:#166534;font-size:28px;font-weight:800;margin:0 0 14px 0;line-height:1.2">Your GreenCrate adventure is not over — it is just taking a breath.</h2><p style="font-size:16px;line-height:1.7;color:#374151;margin:0 0 32px 0;max-width:440px;display:block;margin-left:auto;margin-right:auto;margin-top:0;margin-bottom:32px">Pause today, come back whenever you are ready, and discover a box that is been rebuilt around exactly who you are right now. We will be here.</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://greencrate.co/account/pause" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#15803d;color:#ffffff;font-size:16px;font-weight:700;padding:16px 36px;border-radius:8px;margin-right:12px;padding-top:16px;padding-right:36px;padding-bottom:16px;padding-left:36px" target="_blank"><span><!--[if mso]><i style="mso-font-width:450%;mso-text-raise:24" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Pause Subscription</span><span><!--[if mso]><i style="mso-font-width:450%" hidden>    ​</i><![endif]--></span></a></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:14px"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><a href="https://greencrate.co/account/preferences" style="line-height:100%;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#ffffff;color:#15803d;font-size:15px;font-weight:700;padding:14px 32px;border-radius:8px;border:2px solid #15803d;padding-top:14px;padding-right:32px;padding-bottom:14px;padding-left:32px" target="_blank"><span><!--[if mso]><i style="mso-font-width:400%;mso-text-raise:21" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:10.5px">Update Preferences</span><span><!--[if mso]><i style="mso-font-width:400%" hidden>    ​</i><![endif]--></span></a></td></tr></tbody></table><p style="font-size:13px;line-height:24px;color:#9ca3af;margin:20px 0 0 0;margin-top:20px;margin-right:0;margin-bottom:0;margin-left:0">Or<!-- --> <a href="https://greencrate.co/account/skip" style="color:#15803d;text-decoration-line:none;font-weight:600;text-decoration:underline" target="_blank">skip next month only</a> <!-- -->— no pause required.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#166534;padding-top:36px;padding-bottom:36px;padding-left:40px;padding-right:40px;border-radius:0 0 12px 12px"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><img alt="GreenCrate Co. logo" height="28" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none;margin:0 auto 20px auto" width="110"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><p style="font-size:13px;line-height:24px;color:#86efac;margin:0 0 16px 0;text-align:center;margin-top:0;margin-right:0;margin-bottom:16px;margin-left:0"><a href="https://greencrate.co/account" style="color:#86efac;text-decoration-line:none;text-decoration:none;margin-right:20px" target="_blank">Account</a><a href="https://greencrate.co/faq" style="color:#86efac;text-decoration-line:none;text-decoration:none;margin-right:20px" target="_blank">FAQ</a><a href="mailto:hello@greencrate.co" style="color:#86efac;text-decoration-line:none;text-decoration:none;margin-right:20px" target="_blank">Contact Us</a><a href="https://greencrate.co/privacy" style="color:#86efac;text-decoration-line:none;text-decoration:none" target="_blank">Privacy Policy</a></p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><p style="font-size:12px;line-height:24px;color:#4ade80;margin:0 0 8px 0;text-align:center;margin-top:0;margin-right:0;margin-bottom:8px;margin-left:0">GreenCrate Co. — 48 Maple Street, Suite 200, Portland, OR 97201</p><p style="font-size:12px;line-height:24px;color:#4ade80;margin:0;text-align:center;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">You are receiving this email because you are an active GreenCrate subscriber.<!-- --> <a href="https://greencrate.co/unsubscribe" style="color:#86efac;text-decoration-line:none;text-decoration:underline" target="_blank">Unsubscribe</a> <!-- -->or<!-- --> <a href="https://greencrate.co/email-preferences" style="color:#86efac;text-decoration-line:none;text-decoration:underline" target="_blank">manage email preferences</a>.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:20px"><tbody style="width:100%"><tr style="width:100%"><td align="center" data-id="__react-email-column"><p style="font-size:11px;line-height:24px;color:#166534;margin:0;text-align:center;margin-top:0;margin-bottom:0;margin-left:0;margin-right:0">GreenCrate Co. 2026. All rights reserved.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--/$--></body></html>