Return Request Received – Here's What Happens Next

Return request confirmation email with return instructions, prepaid label info, and timeline.

Preview
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  </style></head><body style="background-color:rgb(249,250,251);margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">Your return request for Order #ORD-48291 is confirmed — here is your return label.<div> ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏</div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:rgb(249,250,251);margin:0rem;padding:0rem;font-family:ui-sans-serif,system-ui,sans-serif,&quot;Apple Color Emoji&quot;,&quot;Segoe UI Emoji&quot;,&quot;Segoe UI Symbol&quot;,&quot;Noto Color Emoji&quot;"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-top:2rem;padding-bottom:1.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><img alt="Company Logo" height="32" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none" width="120"/></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-bottom:2rem"><tbody><tr><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-top:0rem;margin-bottom:1.5rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:0.75rem;line-height:1.3333333333333333;margin:0rem;display:inline-block;background-color:rgb(239,246,255);color:rgb(21,93,252);font-weight:600;text-transform:uppercase;letter-spacing:0.1em;padding-right:0.75rem;padding-left:0.75rem;padding-bottom:0.25rem;padding-top:0.25rem;border-radius:9999px;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Return Confirmed</p></td></tr></tbody></table><h1 style="color:rgb(16,24,40);font-size:1.5rem;line-height:1.25;font-weight:600;margin:0rem;margin-bottom:0.75rem">We have received your return request.</h1><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(106,114,130);margin:0rem;margin-bottom:1.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Order <span style="font-weight:600;color:rgb(54,65,83)">#ORD-48291</span> · Item: <span style="font-weight:600;color:rgb(54,65,83)">Classic Merino Wool Sweater (Size M, Navy)</span></p><p style="font-size:1rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-bottom:2rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">No worries at all — returns are easy. Simply download your prepaid return label below, pack the item securely in its original packaging, and drop it off at any authorized carrier location. Once we receive and inspect your item, your refund will be processed within <span style="font-weight:600;color:rgb(30,41,57)">5 to 7 business days</span>.</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(249,250,251);border-radius:0.75rem;padding-right:1.5rem;padding-left:1.5rem;padding-bottom:1.25rem;padding-top:1.25rem;margin-bottom:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.75rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:2rem"><p style="font-size:0.75rem;line-height:1.75rem;margin:0rem;width:1.75rem;height:1.75rem;background-color:rgb(43,127,255);color:rgb(255,255,255);font-weight:700;border-radius:9999px;text-align:center;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">1</p></td><td data-id="__react-email-column"><p style="font-size:0.875rem;line-height:1.4285714285714286;margin:0rem;color:rgb(54,65,83);font-weight:600;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Print your return label</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.75rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:2rem"><p style="font-size:0.75rem;line-height:1.75rem;margin:0rem;width:1.75rem;height:1.75rem;background-color:rgb(43,127,255);color:rgb(255,255,255);font-weight:700;border-radius:9999px;text-align:center;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">2</p></td><td data-id="__react-email-column"><p style="font-size:0.875rem;line-height:1.4285714285714286;margin:0rem;color:rgb(54,65,83);font-weight:600;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Pack the item securely</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:2rem"><p style="font-size:0.75rem;line-height:1.75rem;margin:0rem;width:1.75rem;height:1.75rem;background-color:rgb(43,127,255);color:rgb(255,255,255);font-weight:700;border-radius:9999px;text-align:center;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">3</p></td><td data-id="__react-email-column"><p style="font-size:0.875rem;line-height:1.4285714285714286;margin:0rem;color:rgb(54,65,83);font-weight:600;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Drop off at any carrier location</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><a href="https://example.com/return-label/ORD-48291" style="line-height:1.4285714285714286;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:rgb(43,127,255);color:rgb(255,255,255);font-size:0.875rem;font-weight:600;padding-right:32px;padding-left:32px;padding-bottom:16px;padding-top:16px;border-radius:0.5rem;text-decoration-line:none;letter-spacing:0.025em" target="_blank"><span><!--[if mso]><i style="mso-font-width:400%;mso-text-raise:24" hidden>&#8202;&#8202;&#8202;&#8202;</i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Download Return Label</span><span><!--[if mso]><i style="mso-font-width:400%" hidden>&#8202;&#8202;&#8202;&#8202;&#8203;</i><![endif]--></span></a></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(249,250,251);padding-right:2rem;padding-left:2rem;padding-bottom:1.5rem;padding-top:1.5rem"><tbody><tr><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(229,231,235);margin-top:0rem;margin-bottom:1.25rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><a href="https://example.com" class="hover_text-gray-600" style="color:rgb(153,161,175);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.5rem;margin-left:0.5rem" target="_blank">Help Center</a><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(209,213,220);display:inline;margin-right:0.25rem;margin-left:0.25rem;margin-top:16px;margin-bottom:16px">|</p><a href="https://example.com/orders" class="hover_text-gray-600" 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style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(153,161,175);text-align:center;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">© 2026 ShopNorth. 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