Subscription Activated – Your First Box Ships Tomorrow
Confirmation email after subscription setup with tracking info.
Preview
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html dir="ltr" lang="en"><head><link rel="preload" as="image" href="/static/company-logo.png"/><link rel="preload" as="image" href="/static/images/library/retail-product-flatlay.png"/><link rel="preload" as="image" href="/static/images/library/business-desk-workspace.png"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><meta name="x-apple-disable-message-reformatting"/><style></style><style>
@font-face {
font-family: 'Inter';
font-style: normal;
font-weight: 400;
mso-font-alt: 'Arial';
src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuLyfAZ9hiJ-Ek-_EeA.woff2) format('woff2');
}
* {
font-family: 'Inter', Arial;
}
</style><style>
@font-face {
font-family: 'Inter';
font-style: normal;
font-weight: 600;
mso-font-alt: 'Arial';
src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuI6fAZ9hiJ-Ek-_EeA.woff2) format('woff2');
}
* {
font-family: 'Inter', Arial;
}
</style><style>
@font-face {
font-family: 'Inter';
font-style: normal;
font-weight: 700;
mso-font-alt: 'Arial';
src: url(https://fonts.gstatic.com/s/inter/v13/UcCO3FwrK3iLTeHuS_fvQtMwCp50KnMw2boKoduKmMEVuFuYAZ9hiJ-Ek-_EeA.woff2) format('woff2');
}
* {
font-family: 'Inter', Arial;
}
</style></head><body style="background-color:rgb(249,250,251);margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">Your subscription is confirmed. Your first box ships tomorrow — here is everything you need to know.<div> </div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:rgb(249,250,251);margin:0rem;padding:0rem;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji""><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:1.25rem;padding-top:1.25rem;border-bottom-style:solid;border-bottom-width:1px;border-color:rgb(243,244,246)"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%"><img alt="CrateJoy Goods company logo" height="36" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none" width="140"/></td><td data-id="__react-email-column" style="width:50%;text-align:right"><p style="font-size:0.75rem;line-height:1;color:rgb(153,161,175);margin:0rem;padding:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Subscription Confirmation</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><img alt="Curated subscription box products arranged on a clean white surface" height="340" src="/static/images/library/retail-product-flatlay.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;object-fit:cover" width="600"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-top:2.5rem;padding-bottom:2rem"><tbody><tr><td><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;letter-spacing:0.1em;color:rgb(43,127,255);text-transform:uppercase;margin:0rem;margin-bottom:0.75rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Subscription Confirmed</p><h1 style="font-size:1.875rem;line-height:1.25;font-weight:700;color:rgb(16,24,40);margin:0rem;margin-bottom:1rem">Welcome to the<br/>Artisan Discovery Box</h1><p style="font-size:1rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Thank you for subscribing to the <strong>Artisan Discovery Box</strong>. Your subscription is now active and your first curated box is already being prepared for dispatch. This email contains everything you need to know about your delivery, how to manage your subscription, and what to expect in the weeks ahead.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(249,250,251);padding-right:0rem;padding-left:0rem;padding-bottom:1.5rem;padding-top:1.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto;padding-right:1.5rem;padding-left:1.5rem"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);border-radius:0.75rem;border-style:solid;border-width:1px;border-color:rgb(229,231,235);overflow:hidden"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);padding-right:2rem;padding-left:2rem;padding-bottom:1rem;padding-top:1rem"><tbody><tr><td><h2 style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(255,255,255);text-transform:uppercase;letter-spacing:0.1em;margin:0rem">Your First Box — Shipment Details</h2></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:1.5rem;padding-top:1.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.25rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%;padding-right:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(153,161,175);text-transform:uppercase;letter-spacing:0.05em;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Dispatch Date</p><p style="font-size:1rem;line-height:1.5;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Tomorrow, 14 Jan 2026</p></td><td data-id="__react-email-column" style="width:50%;padding-left:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(153,161,175);text-transform:uppercase;letter-spacing:0.05em;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Estimated Delivery</p><p style="font-size:1rem;line-height:1.5;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">17 – 19 Jan 2026</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1.25rem;margin-top:1.25rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.25rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:50%;padding-right:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(153,161,175);text-transform:uppercase;letter-spacing:0.05em;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Delivery Window</p><p style="font-size:1rem;line-height:1.5;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">3 – 5 Business Days</p></td><td data-id="__react-email-column" style="width:50%;padding-left:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(153,161,175);text-transform:uppercase;letter-spacing:0.05em;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Carrier</p><p style="font-size:1rem;line-height:1.5;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">FedEx Ground</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1.25rem;margin-top:1.25rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(153,161,175);text-transform:uppercase;letter-spacing:0.05em;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Tracking Number</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Your tracking number will be emailed to you as soon as your box is handed to the carrier — typically within 24 hours of dispatch. You can also check your tracking status at any time using the button below.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:1.5rem"><tbody><tr><td><a href="https://example.com/track" style="line-height:1.4285714285714286;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:rgb(43,127,255);color:rgb(255,255,255);font-size:0.875rem;font-weight:600;padding-right:32px;padding-left:32px;padding-bottom:16px;padding-top:16px;border-radius:0.5rem;text-decoration-line:none;letter-spacing:0.025em" target="_blank"><span><!--[if mso]><i style="mso-font-width:400%;mso-text-raise:24" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Track Your Box</span><span><!--[if mso]><i style="mso-font-width:400%" hidden>    ​</i><![endif]--></span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-top:2.5rem;padding-bottom:1rem"><tbody><tr><td><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;letter-spacing:0.1em;color:rgb(43,127,255);text-transform:uppercase;margin:0rem;margin-bottom:0.75rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">What To Expect</p><h2 style="font-size:1.5rem;line-height:1.25;font-weight:700;color:rgb(16,24,40);margin:0rem;margin-bottom:1rem">Inside Your First Box</h2><p style="font-size:1rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Each Artisan Discovery Box is curated by our in-house product team and sourced directly from independent makers, small-batch producers, and craft studios across North America and Europe. Your first box introduces you to the full range of what your subscription covers.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;padding-right:1rem;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(239,246,255);border-radius:0.5rem;width:2.5rem;height:2.5rem;text-align:center"><tbody><tr><td><p style="font-size:1rem;line-height:2.5rem;color:rgb(43,127,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">01</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Artisan Food and Pantry Items</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Expect small-batch preserves, specialty salts, infused oils, or craft condiments selected for quality and provenance. Each item includes a producer card with the story behind the maker.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;padding-right:1rem;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(239,246,255);border-radius:0.5rem;width:2.5rem;height:2.5rem;text-align:center"><tbody><tr><td><p style="font-size:1rem;line-height:2.5rem;color:rgb(43,127,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">02</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Home and Lifestyle Goods</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Handcrafted ceramics, linen goods, beeswax candles, or natural home accessories. Items are selected to complement one another and create a cohesive aesthetic experience.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;padding-right:1rem;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(239,246,255);border-radius:0.5rem;width:2.5rem;height:2.5rem;text-align:center"><tbody><tr><td><p style="font-size:1rem;line-height:2.5rem;color:rgb(43,127,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">03</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">A Curated Reading Insert</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Every box includes a printed editorial card featuring seasonal inspiration, recipes, care instructions for your items, and a note from the curator. It is designed to be kept, not discarded.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(249,250,251);padding-right:0rem;padding-left:0rem;padding-bottom:1.5rem;padding-top:1.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto;padding-right:1.5rem;padding-left:1.5rem"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);border-radius:0.75rem;border-style:solid;border-width:1px;border-color:rgb(229,231,235);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><img alt="Clean minimal desk workspace representing account management and productivity" height="220" src="/static/images/library/business-desk-workspace.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;border-radius:0.5rem;object-fit:cover;margin-bottom:1.5rem" width="520"/><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;letter-spacing:0.1em;color:rgb(43,127,255);text-transform:uppercase;margin:0rem;margin-bottom:0.75rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Account Management</p><h2 style="font-size:1.5rem;line-height:1.25;font-weight:700;color:rgb(16,24,40);margin:0rem;margin-bottom:1rem">Managing Your Subscription</h2><p style="font-size:1rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-bottom:1.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your subscription is fully flexible. You are in complete control of your plan at all times, and no action is required unless you wish to make a change. Here is a summary of what you can do from your account dashboard:</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:0.75rem;vertical-align:top;padding-top:0.25rem;padding-right:0.75rem"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);border-radius:9999px;width:0.5rem;height:0.5rem"><tbody><tr><td></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Pause your subscription</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Going on holiday or need a break? You can pause deliveries for up to three consecutive months without losing your subscription rate or member benefits.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:0.75rem;vertical-align:top;padding-top:0.25rem;padding-right:0.75rem"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);border-radius:9999px;width:0.5rem;height:0.5rem"><tbody><tr><td></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Update your delivery address</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Address changes made at least 5 business days before your next scheduled dispatch date will apply to your next box. Changes made after the cutoff will apply to the following cycle.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:0.75rem;vertical-align:top;padding-top:0.25rem;padding-right:0.75rem"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);border-radius:9999px;width:0.5rem;height:0.5rem"><tbody><tr><td></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Change your billing cycle</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Switch between monthly, quarterly, and annual billing at any time. Upgrading to an annual plan provides a 15% discount applied immediately to your next billing date.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:0.75rem;vertical-align:top;padding-top:0.25rem;padding-right:0.75rem"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);border-radius:9999px;width:0.5rem;height:0.5rem"><tbody><tr><td></td></tr></tbody></table></td><td data-id="__react-email-column" style="vertical-align:top"><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Cancel at any time</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">There is no minimum commitment period. You may cancel at any time from your account settings page. Cancellations made before the next billing date will prevent future charges.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:1.5rem"><tbody><tr><td><a href="https://example.com/account/settings" style="color:rgb(43,127,255);text-decoration-line:underline;font-size:0.875rem;line-height:1.4285714285714286;font-weight:600" target="_blank">Go to Account Settings</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-top:2.5rem;padding-bottom:1rem"><tbody><tr><td><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;letter-spacing:0.1em;color:rgb(43,127,255);text-transform:uppercase;margin:0rem;margin-bottom:0.75rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Frequently Asked Questions</p><h2 style="font-size:1.5rem;line-height:1.25;font-weight:700;color:rgb(16,24,40);margin:0rem;margin-bottom:1rem">Common Questions Answered</h2><p style="font-size:1rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Below are answers to the questions we receive most often from new subscribers. If your question is not covered here, our full FAQ library is available on our website.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:2.5rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-style:solid;border-width:1px;border-color:rgb(243,244,246);border-radius:0.75rem;padding:1.5rem;margin-bottom:1rem"><tbody><tr><td><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">When will I be billed for my next box?</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Your billing date is set to the same date each month as your initial sign-up. You will receive a billing reminder email 3 days before each charge so you have time to make any changes to your plan.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-style:solid;border-width:1px;border-color:rgb(243,244,246);border-radius:0.75rem;padding:1.5rem;margin-bottom:1rem"><tbody><tr><td><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">What happens if an item in my box arrives damaged?</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">If any item arrives in unsatisfactory condition, please contact our support team within 14 days of delivery with a photo. We will arrange a replacement or issue a credit to your account, whichever you prefer.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-style:solid;border-width:1px;border-color:rgb(243,244,246);border-radius:0.75rem;padding:1.5rem;margin-bottom:1rem"><tbody><tr><td><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Can I customise the contents of my box?</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">The Artisan Discovery Box is a fully curated experience, meaning contents are selected by our team each month. However, you can update your preferences — including dietary restrictions and product category interests — from your account profile, and our team will take these into account during curation.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="border-style:solid;border-width:1px;border-color:rgb(243,244,246);border-radius:0.75rem;padding:1.5rem"><tbody><tr><td><p style="font-size:0.875rem;line-height:1.4285714285714286;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Do you ship internationally?</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Currently, we ship to addresses within the United States and Canada. International shipping to select European countries is planned for Q3 2026. Subscribers will be notified when their region becomes available.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:1.5rem"><tbody><tr><td><a href="https://example.com/faq" style="color:rgb(43,127,255);text-decoration-line:underline;font-size:0.875rem;line-height:1.4285714285714286;font-weight:600" target="_blank">View Full FAQ Library</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(43,127,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:3rem;padding-top:3rem;text-align:center"><tbody><tr><td><h2 style="font-size:1.5rem;line-height:1.25;font-weight:700;color:rgb(255,255,255);margin:0rem;margin-bottom:1rem">Your box is on its way</h2><p style="font-size:1rem;line-height:1.625;color:rgb(219,234,254);margin:0rem;margin-bottom:2rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Tracking information will be sent to your email address as soon as your box is dispatched. In the meantime, you can check your tracking status, review your account settings, or explore past box contents in your subscriber portal.</p><a href="https://example.com/track" style="line-height:1.4285714285714286;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:rgb(255,255,255);color:rgb(43,127,255);font-size:0.875rem;font-weight:700;padding-right:40px;padding-left:40px;padding-bottom:16px;padding-top:16px;border-radius:0.5rem;text-decoration-line:none;letter-spacing:0.025em" target="_blank"><span><!--[if mso]><i style="mso-font-width:500%;mso-text-raise:24" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:12px">Track Your Box</span><span><!--[if mso]><i style="mso-font-width:500%" hidden>    ​</i><![endif]--></span></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(249,250,251);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:33.33333333333333%;text-align:center;padding-right:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Need Help?</p><a href="https://example.com/support" style="color:rgb(43,127,255);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Contact Support</a></td><td data-id="__react-email-column" style="width:33.33333333333333%;text-align:center;padding-right:1rem;padding-left:1rem;border-left-style:solid;border-left-width:1px;border-right-style:solid;border-right-width:1px;border-color:rgb(229,231,235)"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your Account</p><a href="https://example.com/account" style="color:rgb(43,127,255);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Manage Subscription</a></td><td data-id="__react-email-column" style="width:33.33333333333333%;text-align:center;padding-left:1rem"><p style="font-size:0.75rem;line-height:1.3333333333333333;font-weight:600;color:rgb(16,24,40);margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Questions</p><a href="https://example.com/faq" style="color:rgb(43,127,255);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Browse the FAQ</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:0rem;padding-left:0rem;padding-bottom:0rem;padding-top:0rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin:0rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><img alt="CrateJoy Goods logo" height="28" src="/static/company-logo.png" style="display:block;outline:none;border:none;text-decoration:none;margin-right:auto;margin-left:auto;margin-bottom:1rem" width="110"/><p style="font-size:0.75rem;line-height:1.625;color:rgb(153,161,175);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">CrateJoy Goods, Inc. — 340 West 42nd Street, Suite 1200, New York, NY 10036</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><a href="https://instagram.com/cratejoygood" style="color:rgb(153,161,175);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.5rem;margin-left:0.5rem" target="_blank">Instagram</a><a href="https://twitter.com/cratejoygood" style="color:rgb(153,161,175);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.5rem;margin-left:0.5rem" target="_blank">Twitter</a><a href="https://facebook.com/cratejoygood" style="color:rgb(153,161,175);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.5rem;margin-left:0.5rem" target="_blank">Facebook</a><a href="https://pinterest.com/cratejoygood" style="color:rgb(153,161,175);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.5rem;margin-left:0.5rem" target="_blank">Pinterest</a></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1.25rem;margin-top:1.25rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><p style="font-size:0.75rem;line-height:1.625;color:rgb(153,161,175);margin:0rem;margin-bottom:0.5rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">You are receiving this email because you recently subscribed to the Artisan Discovery Box. This is a transactional email related to your active subscription.</p><p style="font-size:0.75rem;line-height:1.625;color:rgb(153,161,175);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem"><a href="https://example.com/privacy" style="color:rgb(153,161,175);text-decoration-line:underline" target="_blank">Privacy Policy</a> · <a href="https://example.com/terms" style="color:rgb(153,161,175);text-decoration-line:underline" target="_blank">Terms of Service</a> · <a href="https://example.com/unsubscribe" style="color:rgb(153,161,175);text-decoration-line:underline" target="_blank">Unsubscribe</a></p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(209,213,220);margin:0rem;margin-top:1rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Copyright 2026 CrateJoy Goods, Inc. All rights reserved.</p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--/$--></body></html>