Your export issue has been fixed, Alex.

Hi Alex, thank you for your patience. Our engineering team has identified and resolved the issue you reported with CSV exports on the team plan. Your workspace export functionality should now be working correctly.

Below is a summary of what was found and the steps to confirm everything is working on your end.

Resolution Summary

Ticket

#40928

Subject

CSV export not working on team plan

Root Cause

Bug in the export pipeline for team workspaces

Fix Applied

Patch deployed to production export pipeline

Resolved In

4.2 hours

Please follow these steps to confirm your export is working:

Navigate to your Team Workspace

Log in to your account and open the workspace where the export issue occurred. Go to Settings and select your team workspace from the dropdown.

Retry the CSV Export

Navigate to the data export section, select CSV as the export format, and initiate the download. Your file should generate and download without errors.

Go to My Workspace

Still experiencing the issue?

If your CSV export is still not working after following the steps above, simply reply to this email and your ticket will automatically reopen. A member of our support team will follow up with you promptly.

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Jordan Mills

Senior Support Engineer, EmailBits

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Support Ticket Resolved