Welcome to the Platform – Set Up Your Account
Onboarding email for a new user joining a telehealth or healthcare technology platform.
Preview
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</style></head><body style="background-color:rgb(249,250,251);margin:0"><!--$--><!--html--><div style="display:none;overflow:hidden;line-height:1px;opacity:0;max-height:0;max-width:0" data-skip-in-text="true">Welcome to ClearCare — your account is ready. Complete your setup to book your first visit today.<div> </div></div><!--head--><!--body--><table border="0" width="100%" cellPadding="0" cellSpacing="0" role="presentation" align="center"><tbody><tr><td style="background-color:rgb(249,250,251);margin:0rem;padding:0rem;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji""><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="max-width:600px;margin-right:auto;margin-left:auto"><tbody><tr style="width:100%"><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(30,58,138);padding-right:2rem;padding-left:2rem;padding-bottom:1.25rem;padding-top:1.25rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:1.25rem;line-height:1.4;color:rgb(255,255,255);font-weight:700;letter-spacing:0.025em;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">ClearCare</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(142,197,255);margin:0rem;margin-top:0.125rem;letter-spacing:0.1em;text-transform:uppercase;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Telehealth Platform</p></td><td data-id="__react-email-column" style="text-align:right"><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(190,219,255);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Your Health, Anywhere</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(29,78,216);padding-right:2rem;padding-left:2rem;padding-top:2.5rem;padding-bottom:0rem"><tbody><tr><td><h1 style="color:rgb(255,255,255);font-size:1.875rem;line-height:1.25;font-weight:700;margin:0rem;margin-bottom:0.75rem">Welcome to ClearCare,<br/>Sarah.</h1><p style="font-size:1rem;line-height:1.625;color:rgb(219,234,254);margin:0rem;margin-bottom:1.5rem;max-width:440px;margin-top:0rem;margin-left:0rem;margin-right:0rem">Your account has been created and you are just a few steps away from accessing world-class care — from the comfort of your home. Let us walk you through getting started.</p><img alt="Friendly doctor consulting with a patient in a bright medical office" src="/static/images/library/health-doctor-consult.png" style="display:block;outline:none;border:none;text-decoration:none;width:100%;border-top-left-radius:0;border-top-right-radius:0" width="600"/></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-top:2.5rem;padding-bottom:1.5rem"><tbody><tr><td><h2 style="color:rgb(30,58,138);font-size:1.25rem;line-height:1.4;font-weight:700;margin:0rem;margin-bottom:0.5rem">Complete Your Setup</h2><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(106,114,130);margin:0rem;margin-bottom:2rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Follow these four steps to activate your full ClearCare experience.</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#1d4ed8;border-radius:50%;width:36px;height:36px;text-align:center;line-height:36px"><tbody><tr><td><p style="font-size:0.875rem;line-height:2.25rem;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">1</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding-left:1rem"><p style="font-size:1rem;line-height:1.5;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Complete Your Health Profile</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Add your medical history, current medications, allergies, and primary health concerns. A complete profile helps our providers deliver faster, more accurate care during every visit.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="width:36px;height:36px;border-radius:50%;background-color:#1d4ed8;text-align:center;line-height:36px"><tbody><tr><td><p style="font-size:0.875rem;line-height:2.25rem;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">2</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding-left:1rem"><p style="font-size:1rem;line-height:1.5;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Link Your Insurance</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Connect your insurance plan to verify coverage and ensure you receive any applicable benefits. We accept over 200 major insurance providers across all 50 states.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="width:36px;height:36px;border-radius:50%;background-color:#1d4ed8;text-align:center;line-height:36px"><tbody><tr><td><p style="font-size:0.875rem;line-height:2.25rem;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">3</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding-left:1rem"><p style="font-size:1rem;line-height:1.5;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Set Up a Payment Method</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Securely add a credit card, debit card, or HSA/FSA account. Your payment information is encrypted and stored in compliance with PCI-DSS standards.</p></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(243,244,246);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:0.5rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:48px;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="width:36px;height:36px;border-radius:50%;background-color:#1d4ed8;text-align:center;line-height:36px"><tbody><tr><td><p style="font-size:0.875rem;line-height:2.25rem;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">4</p></td></tr></tbody></table></td><td data-id="__react-email-column" style="padding-left:1rem"><p style="font-size:1rem;line-height:1.5;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Book Your First Appointment</p><p style="font-size:0.875rem;line-height:1.625;color:rgb(74,85,101);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Choose from hundreds of licensed physicians, specialists, and mental health providers. Same-day appointments are available seven days a week, including evenings and weekends.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-bottom:2.5rem;text-align:center"><tbody><tr><td><a href="https://clearcare.health/onboarding/setup" style="line-height:1.4285714285714286;text-decoration:none;display:inline-block;max-width:100%;mso-padding-alt:0px;background-color:#1d4ed8;color:#ffffff;font-size:15px;font-weight:600;padding-right:36px;padding-left:36px;padding-bottom:14px;padding-top:14px;border-radius:8px;text-decoration-line:none;letter-spacing:0.025em;padding:14px 36px" target="_blank"><span><!--[if mso]><i style="mso-font-width:450%;mso-text-raise:21" hidden>    </i><![endif]--></span><span style="max-width:100%;display:inline-block;line-height:120%;mso-padding-alt:0px;mso-text-raise:10.5px">Complete My Setup</span><span><!--[if mso]><i style="mso-font-width:450%" hidden>    ​</i><![endif]--></span></a><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(153,161,175);margin-top:0rem;margin:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Setup takes approximately 5 minutes. Your information is protected under HIPAA.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(239,246,255);padding-right:2rem;padding-left:2rem;padding-bottom:2.5rem;padding-top:2.5rem"><tbody><tr><td><h2 style="color:rgb(30,58,138);font-size:1.25rem;line-height:1.4;font-weight:700;margin:0rem;margin-bottom:0.5rem;text-align:center">Everything Included in Your Plan</h2><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(106,114,130);text-align:center;margin:0rem;margin-bottom:2rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">ClearCare brings your entire healthcare experience into one platform.</p><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="width:33%;padding-right:0.5rem;padding-left:0.5rem;text-align:center;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#1d4ed8;width:48px;height:48px;border-radius:12px;margin:0 auto 12px auto;text-align:center;line-height:48px"><tbody><tr><td><p style="font-size:1.125rem;line-height:48px;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">V</p></td></tr></tbody></table><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Video Visits</p><p style="font-size:0.75rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">HD video consultations with licensed providers, available on any device.</p></td><td data-id="__react-email-column" style="width:33%;padding-right:0.5rem;padding-left:0.5rem;text-align:center;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#1d4ed8;width:48px;height:48px;border-radius:12px;margin:0 auto 12px auto;text-align:center;line-height:48px"><tbody><tr><td><p style="font-size:1.125rem;line-height:48px;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Rx</p></td></tr></tbody></table><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Prescription Delivery</p><p style="font-size:0.75rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Prescriptions sent directly to your door or a local pharmacy of your choice.</p></td><td data-id="__react-email-column" style="width:33%;padding-right:0.5rem;padding-left:0.5rem;text-align:center;vertical-align:top"><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:#1d4ed8;width:48px;height:48px;border-radius:12px;margin:0 auto 12px auto;text-align:center;line-height:48px"><tbody><tr><td><p style="font-size:1.125rem;line-height:48px;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">M</p></td></tr></tbody></table><p style="font-size:0.875rem;line-height:1.4285714285714286;color:rgb(30,58,138);font-weight:600;margin:0rem;margin-bottom:0.25rem;margin-top:0rem;margin-left:0rem;margin-right:0rem">Care Team Messaging</p><p style="font-size:0.75rem;line-height:1.625;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Secure, HIPAA-compliant messaging with your dedicated care team, anytime.</p></td></tr></tbody></table></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(255,255,255);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column" style="text-align:center"><p style="font-size:1.5rem;line-height:1.3333333333333333;color:rgb(30,58,138);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">200+</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Insurance Plans</p></td><td data-id="__react-email-column" style="text-align:center"><p style="font-size:1.5rem;line-height:1.3333333333333333;color:rgb(30,58,138);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">4,800+</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Licensed Providers</p></td><td data-id="__react-email-column" style="text-align:center"><p style="font-size:1.5rem;line-height:1.3333333333333333;color:rgb(30,58,138);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">50</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">States Covered</p></td><td data-id="__react-email-column" style="text-align:center"><p style="font-size:1.5rem;line-height:1.3333333333333333;color:rgb(30,58,138);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">HIPAA</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(106,114,130);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">Fully Compliant</p></td></tr></tbody></table></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(229,231,235);margin:0rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="background-color:rgb(30,58,138);padding-right:2rem;padding-left:2rem;padding-bottom:2rem;padding-top:2rem"><tbody><tr><td><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-bottom:1rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:1rem;line-height:1.5;color:rgb(255,255,255);font-weight:700;margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">ClearCare</p><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(142,197,255);margin:0rem;margin-top:0.25rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">340 Health Innovation Drive, Suite 900<br/>San Francisco, CA 94105</p></td><td data-id="__react-email-column" style="text-align:right"><a href="https://clearcare.health/support" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333;margin-right:1rem" target="_blank">Help Center</a><a href="https://clearcare.health/privacy" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333;margin-right:1rem" target="_blank">Privacy Policy</a><a href="https://clearcare.health/terms" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Terms of Service</a></td></tr></tbody></table><hr style="width:100%;border:none;border-top:1px solid #eaeaea;border-color:rgb(25,60,184);margin-bottom:1rem;margin-top:1rem"/><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><p style="font-size:0.75rem;line-height:1.625;color:rgb(81,162,255);margin:0rem;margin-top:0rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">You are receiving this email because you created an account with ClearCare on January 14, 2026. This email contains important account setup information.</p></td></tr></tbody></table><table align="center" width="100%" border="0" cellPadding="0" cellSpacing="0" role="presentation" style="margin-top:0.75rem"><tbody style="width:100%"><tr style="width:100%"><td data-id="__react-email-column"><a href="https://clearcare.health/unsubscribe?token=placeholder" style="color:rgb(81,162,255);text-decoration-line:underline;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Unsubscribe from non-essential emails</a><p style="font-size:0.75rem;line-height:1.3333333333333333;color:rgb(21,93,252);margin:0rem;margin-top:0.5rem;margin-bottom:0rem;margin-left:0rem;margin-right:0rem">ClearCare Health, Inc. — 2026. All rights reserved.</p></td><td data-id="__react-email-column" style="text-align:right"><a href="https://twitter.com/clearcare" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.75rem" target="_blank">Twitter</a><a href="https://linkedin.com/company/clearcare" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333;margin-right:0.75rem" target="_blank">LinkedIn</a><a href="https://instagram.com/clearcare" style="color:rgb(142,197,255);text-decoration-line:none;font-size:0.75rem;line-height:1.3333333333333333" target="_blank">Instagram</a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><!--/$--></body></html>